Product FAQ
Biscoff is the name given to Lotus Bakeries Speculoos Cookies in North America. It is derived from the words Biscuits and Coffee.
Lotus Bakeries is the name of our Belgian Bakery that produces Lotus Biscoff Cookies and other specialty European baked goods.
Speculoos is the generic name of the traditional crispy, spice cookies from Belgium. Speculaas is the name given to the same type of cookies in Holland. Lotus Biscoff Cookies are Speculoos or Speculaas cookies.
Lotus Biscoff Cookies and Lotus Biscoff Cookie Butter are both produced in Lotus Bakeries Lembeke Plant in Belgium.
Yes, independent of its size and packaging, all Lotus Biscoff Cookies taste exactly the same and are produced in Lotus Bakeries Lembeke plant using the original recipe created in 1932.
Lotus Biscoff Cookies and Lotus Biscoff Cookie Butter both contain wheat and soy.
No, Lotus Biscoff Cookies and Cookie Butter do not contain any animal products. Lotus Biscoff with Chocolate contains dairy.
No, Lotus Bakeries does not use any genetically modified ingredients in any of its products including Lotus Biscoff Cookies and Lotus Biscoff Cookie Butter.
Both Lotus Biscoff Cookies and Lotus Biscoff Cookie Butter do not contain any nuts.
Various sizes of Lotus Biscoff Cookies are served on flights by several different airlines. The most popular size is the XL Size Lotus Biscoff two pack (.9 oz) cookies served on Delta Air Lines. Even though packaging on these cookies look different from the Lotus Biscoff Cookies you might have bought at a store or through our catalog and/or website, they are made with the exact same recipe. All Lotus Biscoff Cookies, including the ones served on flights, are made in Lotus Bakeries Lembeke plant using the original recipe created in 1932.
When an order is placed, the items are pulled from the soonest Best By date available. It is policy to sell items up to one month before Best By date. If you are purchasing a large quantity, please contact our customer service team at (888) 856-5213 to confirm the Best By date matches your expectations.
For products that you purchased at a retail store, please contact the store you purchased them from directly.
For products you purchased via our website or call center, please contact us at (888) 856-5213.